Create Exceptional Member Experiences That Strengthen Loyalty Across Every Touchpoint
Professional organizations thrive on the timely exchange of critical knowledge. Within Communities of Interest (COIs), members rely on up-to-date insights to make informed decisions and take the actions that drive them closer to their goals. But when tools are disconnected, information becomes fragmented, slowing the flow of intelligence COI members rely on.
Through the alignment of your sales, marketing and service teams, Mole Street empowers your teams to operate with maximum agility, enabling faster knowledge exchange and stronger member connections. Give your organization the speed and clarity to deliver timely insights, cohesive interactions and measurable member value that strengthens loyalty and drives long-term growth.
Achieve Greater Operational Efficiency With an Integrated CRM Solution
Managing Microsoft, HubSpot and other tools in silos creates workflow friction that slows program delivery and overburdens staff. Member services teams are stuck updating spreadsheets, replicating changes across systems and tracking down scattered data.
Mole Street configures a tailored CRM solution that consolidates your tech stack, unifies member records and streamlines collaboration. With a single source of truth, teams move faster, improve data stewardship and deliver a connected member experience that builds trust and long-term retention.
Unlock Strategic Capacity by Automating Member Workflows
When staff rely on spreadsheets to manage member access, COI permissions and approval workflows, even simple tasks become error-prone and time-consuming. Disconnected systems create bottlenecks and pull focus from strategic priorities.
With strategic alignment at the core, Mole Street builds custom HubSpot workflows that eliminate manual busywork and centralize membership operations. Whether onboarding new members or managing COI access, all updates are automated, tracked and synchronized in real time – empowering your team to dedicate more time to strategic growth and impact.
Enhance Data Security With Automated Access Management
Outdated, manual permission processes expose organizations to unnecessary risk—especially when sensitive data spans working groups, committees, or intelligence platforms.
Mole Street implements secure, role-based access controls through HubSpot and authentication tools like SSO, enabling automated credential management that ensures compliance and minimizes exposure. Members gain secure, seamless access—while your organization maintains control and oversight.
Accelerate Member Communication to Maximize the User Experience
Timely and consistent communication is critical to delivering a seamless member experience—particularly when managing Communities of Interest (COIs) or distributing time-sensitive intelligence. Yet disconnected systems and manual workflows often delay high-priority updates and erode member trust.
With HubSpot powering your communications function, you can automate workflows for invites, alerts and content delivery—ensuring the right message reaches the right member at the right time. Engagement increases, trust is reinforced and operations scale with ease.
Drive Smarter Decisions With Unified Reporting Across Every Member Touchpoint
When data is scattered across platforms, it’s nearly impossible to track member engagement or measure performance. Leadership lacks the clarity needed to guide decisions or optimize experiences.
Mole Street builds centralized reporting frameworks within HubSpot that give you a bird’s eye view of your organization. Track participation, monitor engagement trends and report on campaign impact across departments. Make faster, more informed decisions that drive member value and long-term growth.
Establish a Scalable Infrastructure That Fuels Association Growth
As professional organizations expand—whether by growing membership, launching new initiatives, or supporting additional committees and working groups—the underlying systems must evolve in lockstep. But legacy platforms and disconnected tools can’t support that momentum.
HubSpot offers a robust, scalable infrastructure designed to grow with your organization. Mole Street ensures your CRM, integrations and team workflows are seamlessly aligned with your strategic objectives—enabling your organization to scale with precision and efficiency, without compromising performance.
