10 Questions With Lauri Valdés

Meet Lauri Valdés, our esteemed Implementation Specialist and resident HubSpot wizard! With a keen eye for detail and a knack for solving complex problems, Lauri is at the forefront of our efforts to seamlessly integrate processes across marketing, sales, and service teams using the powerful tools offered by HubSpot. 

1. How would you sum up your expertise?

As an Implementation Specialist, my primary responsibility is to facilitate the integration of processes across marketing, sales, and service teams utilizing the full spectrum of tools offered by HubSpot.

Drawing upon my technical expertise, I excel in crafting holistic solutions tailored to meet the unique needs of our clients. By seamlessly merging technology with strategic planning, I ensure that our clients optimize their utilization of HubSpot's resources, ultimately driving efficiency, productivity, and success across their business operations.

2. What type of work do you lead at Mole Street?

I specialize in implementing solutions within HubSpot that align closely with our clients' business strategies.

3. What types of clients do you support the most?

Technically adept clients whose processes and strategies involve their marketing, sales, and service teams. These clients typically operate in complex environments where intricate workflows and strategies are intertwined with the functionality of their technical infrastructure.

4. What is a current project you’re working on?

I'm actively engaged in projects focused on migrating from SFDC and other CRMs to HubSpot, which encompasses both data infrastructure and process architecture. 

5. What do you enjoy most about your work?

I find immense satisfaction in witnessing the tangible impact that my solutions have on our clients.

It's truly rewarding to see how my work contributes to their success and helps them achieve their goals more effectively. Moreover, I thrive on the challenge of tackling technically demanding projects. Engaging with complex technical issues not only sharpens my skills but also provides an opportunity for creative problem-solving and innovation.

The thrill of overcoming these challenges and delivering robust solutions that exceed expectations is what drives my passion for my work.

6. What is your superpower?

I consider myself a HubSpot wizard, adept at finding solutions for our clients' complex problems that often require extensive customization within the HubSpot platform. Whether it involves developing intricate workflows, configuring advanced automation, or integrating third-party tools, I thrive on pushing the boundaries of what's possible within HubSpot to meet our clients' unique needs.

7. What’s one Mole Street value that has special meaning to you? Why?

Joy, I consider, is essential in the workplace because it fosters a positive and productive environment. When you find joy in your work, it becomes more than just a job—it becomes a fulfilling part of your life. This sense of enjoyment not only enhances your personal well-being but also positively impacts your performance and relationships with colleagues and clients.

8. What’s inspiring you now?

I find inspiration in visiting new places, meeting people, and learning new languages and cultures. Each new destination offers a wealth of experiences and perspectives that ignite my curiosity and fuel my creativity.

9. What is one fun fact about you?

I find joy in traveling, actually I'm on the brink of embarking on a truly remarkable journey—a journey that promises to be both long and amazing!

10. Where can we catch more of your expertise?

I belong to the Sprocketeer community, an independent community serving and championing the HubSpot Super Admin.